Maytag Repair Man Reports No Problem

Recently my clothes dryer had not been working well. Clothes inside were damp and warm rather than hot and dry at the end of a cycle. We called in the Maytag repair man. Actually I booked him on-line, and got an appointment just over 24 hours later. In all fairness, he was not a Maytag repairman, but someone from their authorized service network. He listened to my description of the problem and proceeded to disconnect the exhaust vent hose attachment at the back of the dryer. OMG it was totally packed with lint!

He explained that the dryer has an overheat safety sensor. When the exhaust temperature gets close to the point where it might catch lint on fire, it shuts down the gas, so the dryer cools off. With no vent, the dryer cooks the air in the exhaust path. My clothes were getting hot at the start of a cycle, and just tumbling after that. No wonder they would not dry! Happily I paid him for telling me that there was nothing to fix!

I’ve had this washer and dryer for almost a decade, and have never had a problem. Now that I had my first problem, and found that it was not even the appliance that had the issue, but simply that I had never cleaned out the exhaust path. I have since learned that this should be done regularly.

After a few minutes with my shop vac sucking lint out of the exhaust hose, inside the dryer exhaust plenum, and up the external vent pipe, everything was working perfectly again. First of all, I’m happy that the dryer had this safety feature so my house did not catch fire. According to the US Consumer Product Safety Commission people die from this all the time. Secondly, I’m thrilled that there was nothing mechanically wrong with my dryer. Thirdly, I’m looking forward to saving some costs on my Gas bill which will certainly decrease now.

I am such a happy Maytag customer! I used to laugh at the Maytag Repair Man ads. Not anymore. They have earned my complete respect for their safe and reliable appliances. When you buy a washer/dryer, you want reliability. Maytag is the real McCoy.