My wife asked me today if I could give a colleague some advice for how to backup a bunch of Macs. I’ll share my advice for you here. Over the past two decades I’ve used so many different backup systems and software and hardware combinations, I can’t even count them all. So this begs the [...]

I have been writing a 10-part series on the Rackspace Cloud Blog. I’ll be keeping a running list of the posts here as they are published.
Rule 1 – Cache is Your Friend
Rule 2 – Don’t write to the database in real time
Rule 3 – Use a “Stateless” design whenever possible
Rule 4 – Avoid Unnecessary External [...]

Back in 1995 I was a proud co-founder of an Internet Service Provider in California. A call came into the tech support room. A woman was trying to use her computer for the first time to get on the internet to get some sewing patterns. She was perplexed because when she pressed on the computers [...]