Recently my clothes dryer had not been working well. Clothes inside were damp and warm rather than hot and dry at the end of a cycle. We called in the Maytag repair man. Actually I booked him on-line, and got an appointment just over 24 hours later. In all fairness, he was not a Maytag [...]

My wife asked me today if I could give a colleague some advice for how to backup a bunch of Macs. I’ll share my advice for you here. Over the past two decades I’ve used so many different backup systems and software and hardware combinations, I can’t even count them all. So this begs the [...]

I have been writing a 10-part series on the Rackspace Cloud Blog. I’ll be keeping a running list of the posts here as they are published. Rule 1 – Cache is Your Friend Rule 2 – Don’t write to the database in real time Rule 3 – Use a “Stateless” design whenever possible Rule 4 [...]